We’re a group of friends who happen to be experienced multi-disciplinary strategists, creatives, and developers with shared vision for what we do and how we do it.

"Operational Business Intelligence

Call Center Business Intelligence.

  • Better metrics foster better resource utilization and enable implementation of best practice processes by eliminating waste from the system.
  • Understanding performance drivers is the key to identifying opportunities for improvement.
  • Taking action based on facts is the key to achieving excellence.

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    CLARITY, DIRECTION & SENSE OF URGENCY

    FINMETRIX EMPLOYS A LEAN CONSULTING MODEL (LCM) WHICH RESULTS IN MAXIMUM VALUE CREATION AT MINIMUM RISK.


    Lean Consulting Model (LCM) consists of the following components:


  • A small high impact team of experts with unrelenting focus on value.

  • Proven and time tested transformation methodology.

  • These teams are supported by a proprietary analytic platform enabling continuous performance measurment.

FINMETRIX TRANSFORMATION APPROACH

    FINMETRIX APPROACH TO BUSINESS TRANSFORMATION IS BASED ON ELIMINATION OF WASTE FROM COMMERCIAL ECOSYSTEM LIBERATING SUBSTANTIONAL SHAREHOLDER VALUE.

    Before

  • Inadequate processes
  • System/tools redundacy
  • Inflated organization

  • Results

  • Implement even-flow processes
  • Align organization with customer requirements
  • Systems follow process requirements

  • Value

  • Eliminate waste from the system
  • Excellence through countinuous improvement
  • Lower operating costs

We are proud to introduce our team of exceptional professionals!

Peat Miletic
Founder - CEO
Kathy Kerr
Director
Branko Terzić
Director
Alex Terzić
Director
Bob Orr
Director
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FinMetrix
Independence Warf 470 Atlantic Ave,
Boston
Call Us
(1) 774.286.0263